Shipping Policy
Last updated: August 26, 2025
Thank you for shopping with LOAD WEAR. Below you will find details about our shipping process, timelines, and costs. Please review this policy carefully before placing your order.
1. Processing Time
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All orders are processed within 1–2 business days (excluding weekends and public holidays) after receiving your order confirmation email.
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You will receive a notification once your order has been shipped.
2. Shipping Rates & Delivery Estimates
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Domestic Shipping (Egypt):
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Standard delivery: 2–5 business days.
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Shipping fees are calculated and displayed at checkout.
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3. Shipping Confirmation & Tracking
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Once your order has shipped, you will receive an email with tracking information.
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Tracking details may take up to 24–48 hours to become available.
4. Delays
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Delivery times are estimates and may be delayed due to factors beyond our control (e.g., courier delays, weather conditions, customs clearance).
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We are not responsible for delays caused by shipping carriers or incorrect shipping addresses provided by customers.
5. Shipping Address
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Please make sure your shipping address is complete and accurate.
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We are not responsible for orders shipped to incorrect addresses provided by the customer.
6. Damaged, Lost, or Missing Packages
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If your order arrives damaged, please contact us immediately at load.mbs@gmail.com with your order number and photos.
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If your package is lost in transit, we will open an investigation with the carrier and support you in resolving the issue.
7. Returns & Exchanges
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For details about returns, exchanges, and refunds, please see our Return Policy.
8. Contact Us
If you have any questions regarding your order or our shipping policy, please contact us at:
Email: load.mbs@gmail.com
WhatsApp: +201118753393